Awesome sweatshirt. Liked the quality and fit. Extra happy to be supporting a black business. However, very negative experience engaging with the boutique. After not receiving my order for over a month and not receiving confirmation it had even been shipped, I contacted the boutique multiple times and received no direct response. Eventually an automated message was shared that my order was [finally] fulfilled and shipped. Once it shipped the shipping was fast but the email confirmation claimed my full order had shipped however a third of it was missing. Once more I followed up with the boutique and got no response. I even tried their website "chat' feature and contacting on Instagram. I received no response. Eventually my final missing item arrived in the mail. Again, there was absolutely no communication. I was actively ignored to the point of frustration. Completely surprised at the lack of professionalism and organization. Sad to be writing a negative review about a black owned company. Really don't want to do it, but have to warn others given my experience. If not for the poor interaction with the company, I would have given 5 stars.
